Household Recycling Centres (HRCs) will be reopened in Telford and Wrekin from Tuesday 5 May, but with strict rules in place to ensure the safety of the public and members of staff.

Rules in place will include:

• Anyone who is self-isolating or has COVID-19 symptoms MUST NOT visit an HRC site
• A strict limit to the number of vehicles allowed on site at any one time
• Only one person per vehicle (exceptions will be made in certain circumstances e.g. for single parents and people with disabilities, however only one person will be allowed to step out of the vehicle to unload)
• Only cars will be admitted. No trailers or vans of any sort will be allowed
• Waste permits will not be accepted
• One visit will be allowed per day
• No trade or commercial waste will be accepted
• Asbestos, oils, chemicals and paints will not be accepted. They will need to be stored safely at home until we are able to safely process them. We will publicise when we are able to accept these materials
• The public must respect the strict two-metre rule both from staff and other site users
• Veolia staff will be unable to assist with unloading vehicles
• Pedestrians walking in with waste  will not be permitted
• Use of the sites is limited to residents of Telford and Wrekin only

Residents are advised to check the Council’s website and social media channels @TelfordWrekin before they travel as rules may be subject to change. Note also that priority access will be given to Telford and Wrekin residents, so you may be asked to show proof of address when visiting the site.

It is expected that both the Hortonwood and Halesfield HRCs will be extremely busy, so please be prepared to queue for long periods of time to gain access to the sites and please be patient.

To try and ease delays, traffic management is in place to manage queues and maintain access for other businesses nearby. Sites will therefore only be accessible from one direction with road closures in place. These routes will be sign posted and staff will be on hand at all times to monitor routes and direct traffic.